NEW OPERATING PROCEDURES
PRESCREEING CALL
We will call each client the day before to do a prescreening consultation and to confirm your appointment.
CHECKING IN
We will take your temperature before you enter, and anything above 100.3 is considered a fever, and the appointment will have to be rescheduled. You will be asked to wash your hands before you service begins.
FACE MASKS
Face masks are required for all staff and clients. All masks must be fitted with ear loops and they must be worn during all services. No bandanas or cloth coverings tied behind the head will be allowed.
CLEANING AND SANITIZING
Your therapist is required to sanitize and disinfect the room between appointments per state and local guidelines. Also, the spa is taking extra precautions by wiping down surfaces on a regular basis during the day, including door knobs, light switches, and bathrooms between appointments. All magazines, pillows, and extra items have been removed from the spa. Please be patient with your therapist as they will be taking extra time to clean.
NEW CLIENTS
The new client intake forms are on the website for your convenience. Please download them, fill them out, and bring them with you when you come in for your appointment. Make sure to complete all the pages and sign and date. If you do not have access to a printer, we will provide them for you and you may fill them out when you arrive. Just be sure to allow extra time before your appointment so not to shorten your allotted time for your therapy session.
LIMITED GUESTS
Please only ONE CLIENT per service at a time. Individuals without appointments are not allowed in the spa unless they have a service scheduled with another therapist. There is no one allowed to wait in the lobby area.
CANCELLATION POLICY
Because of COVID we are implemented new cancellation policies for all clientele. If you need to cancel, please email the spa at Bodyworxspa@gmail at least 48 hours in advance. If your party is receiving services more than $150 in services, you will be charged 1/2 the price of the service if we do not receive a cancellation notice. Members need to also give 48 hours notice. If we do not receive notice, you will be charged 50% of your membership dues.
PERSONAL ITEMS
Please leave all your personal items in your vehicle. There will be a plastic bin for you to place your items in that will be sterilized between appointments.
REBOOKING APPOINTMENTS
Your therapist will be happy to rebook your next appointment after you have completed your service. Also, if you have been without your monthly massage, we highly recommend that you get your body back on monthly maintenance. If you have membership appointments built up because of the shut down, you may use two in a month, or gift them to another person.
PAYMENT
We accept all forms of payment including cash, credit card, or check. Some therapists will be glad to take tips on Venmo or Paypal. Just ask them — they will be glad to make it as easy and convenient as possible for you!
WHEN TO CANCEL – Please do not come in if you or anyone in your family has traveled out of the country or has been to any “hot spots” in the last 14 days, has experienced COVID symptoms, or been diagnosed with COVID in the last 30 days.
